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Learning in retail

Learning in retail doesn't have to be a challenge. With smart, flexible solutions, you make development accessible to everyone, even in an industry that's always on the move.

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Learning in retail

Retail is all about people. Helping customers well, responding to trends and making sure teams are always ready - that requires continuous development. But with changing staffing, seasonal pressures and many part-timers or part-time jobs, organizing learning is often a challenge.

How do you make learning accessible and effective in an industry that never stands still?

Archipel Academy offers a flexible and smart learning solution that perfectly matches the dynamics of the retail sector.

Recognizable learning challenges in retail

Challenge learning in retail

High turnover rate

High staff turnover rate requires fast onboarding.

Challenge learning in retail

Spreading work force

Many part-time employees and students work at varying times.

Challenge learning in retail

Difficulties with learning

Knowledge of products and customer-oriented behavior is important, but difficult to train on the floor.

Challenge learning in retail

Lack of time

Salespeople have little time for long training sessions.

Challenge learning in retail

Invisible skill gaps

No visibility into skills, certifications or learning needs by store or team.

Challenge learning in retail

Little learning initiative.

HR and branch managers lack insight into progress and development opportunities.

How Archipel Academy solves this

Quick onboarding

Customized onboarding for a flying start for new employees.

Always accessible

Flexible learning adapted to irregular working hours and part-time schedules.

Learning in the workplace

Practical training that is immediately applicable on the job.

Short and powerful training sessions

Microlearnings that fit into busy work schedules.

Understanding skills

Current overview of skills, certifications and learning needs by team.

Steering for development

Dashboard for HR and managers with insight into progress and growth opportunities.

The only modular SaaS platform

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What our clients say about archiscans

"We needed a way to show our senior leadership team that marketing was producing results, and that's hard when your metrics are scattered. This dashboard saved the day."

MARKETING MANAGER, DRIVE Natasha Brown

"We needed a way to show our senior leadership team that marketing was producing results, and that's hard when your metrics are scattered. This dashboard saved the day."

MARKETING MANAGER, DRIVE Natasha Brown

"We needed a way to show our senior leadership team that marketing was producing results, and that's hard when your metrics are scattered. This dashboard saved the day."

MARKETING MANAGER, DRIVE Natasha Brown

Read more about the archisuite

Schedule a meeting

During an introductory meeting, we will look together at where your biggest challenges lie and which of our functionalities and solutions are best, and with the right impact, for you.

Choose from the 3 different options to learn more:

  • Introductory meeting: 15 min.
  • Demo: 30 min.
  • Deepdive Demo: 60 min.
    Extended demo that allows you to go into details.

Time for action. Choose the right learning solution.

Customized learning for retail

A new store employee who startsonboarding from his phone. A branch manager who sees at a glance which colleagues are ready to move on. A regional manager who compares skills of teams and assigns targeted training. Learning does not become an extra task, but a smart support of your team.

With Archipel Academy, learning does not become an extra task, but a smart support of your team. Check out our learning solutions:

For development, mobility and future-proof skills

Skill-based learning for retailarchi-career

Skill-based learning helps store associates, team leaders and area managers grow in customer focus, product knowledge, communication, digital skills and teamwork.

  • Focuses on sales skills, customer experience, communication and collaboration on the store floor
  • Encourages ownership, motivation and continuous development within stores and teams
  • Practical and flexible learning: through short modules that are directly applicable in daily practice
  • Tailored to function, level and ambition - from shop assistant to branch manager
  • Provides insight into individual skills and learning needs
  • Reinforces agility, professionalism and the retention of committed, skilled employees

Discover Skill-based Learning
For quality, compliance and correct execution of tasks

Functional Learning for retail

Functional learning supports consistent execution of store processes, knowledge of systems and compliance with internal guidelines. Indispensable for onboarding, checkout training, safety and ensuring quality on the shop floor.

  • Focused on processes, task execution and uniform work instructions.
  • Deployed in onboarding, checkout systems, safety protocols and store formats
  • Focus on procedures, systems, product knowledge and customer-oriented service
  • Content tailored to function, role or compliance requirements
  • Organization determines what, when and how to learn
  • Directly applicable in practice - learning by doing, in the middle of the store
  • HR and managers keep an overview via dashboards with progress and compliance insight
  • Prevents mistakes, reinforces quality and ensures a uniform customer experience
Discover Functional Learning

Talk to an L&D expert

Also learning to integrate into your retail strategy? Find out what Archipel can do for your retail organization.


Schedule a call